The Live Lightly Centre
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Return Policy

If you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.


All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return one or more physical items, place the item/s securely in its original packaging, including your proof of purchase.

You can either ship item/s back, or deliver them directly. For shipping details, please use our contact form to acquire the address details, if you don't have them already.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
You may also use the prepaid shipping label enclosed with your package.

We do not offer returns on downloadable items. If you have a dispute with a downloadable item please use our contact page to enquire what to do.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

We will notify you by email when your return has been processed.


For defective or damaged products, please contact us via our contact page to arrange a refund or exchange.

Please Note

  • A restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.


If you have any questions concerning our return policy, please us our contact page to get in touch.

Last updated 2th Feb 2024

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